Voucher FAQs

Active Kids vouchers can be redeemed in venue by scanning the QR code or over the phone by reading out the 10 digit code. Vouchers are located in your Service NSW app under 'Vouchers'. Alternatively, you can request the vouchers be emailed to you. In these cases, we can accept these vouchers over email.

Head to Service NSW to check your eligibility and apply for vouchers.

Vouchers can be redeemed towards racing and virtual reality activities. It can not be used towards gift cards, food/drinks or other ancillary products.

If you spend less than the voucher amount, you cannot use the remaining value of the voucher and it is forfeited.

Each voucher is valued at $50. Hyper Karting uses a dynamic pricing system and VR/Races range from $19-$59 per person, per session. The amount of races you will get per voucher will depend on the date and time of your booking. We suggest booking at an off-peak time to make the most of your voucher!

Yes, you may use as many vouchers as you have towards your child's booking.

If the order total exceeds the voucher amount, you will be required to pay the remaining balance prior to your booking time.