YOUR KART SPEED ON TRACK IS DEPENDENT ON YOUR LAP TIMES - THE FASTER YOUR LAP, THE FASTER YOUR KART WILL GO.
We use an Automatic Speed Control System at Hyper Karting, meaning you are in complete control of the speed of your kart. Each kart will start the race at 50% power – It is then up to you to set lap times faster than the thresholds below to be granted a higher speed. This is measured on a sector-by-sector basis, so if you’re below the threshold for any given sector in a lap, your kart power will be increased appropriately. The thresholds are:
LAP TIME REQUIRED
DIFFERENCE BETWEEN EXPERT & STANDARD RACES
The Expert Race option is for experienced drivers looking to complete laps alongside other experienced drivers who are less likely to impede them. Kart performance levels will be determined in the same way as in a Standard Race outlined in the 'Automatic Speed Control' segment. You should only book into this race if ALL of your group are expert drivers. A lap time below 50 seconds would deem you suitable for an 'expert race'.
Drivers in expert races who significantly prevent faster karts from completing unimpeded laps will be removed from the race and not be entitled to any form of compensation. Whether or not a driver is significantly impeding faster karts will be at the sole discretion of staff.
The Standard Race option is for those who are looking for a casual & fun race. This is great for those who aren't very experienced drivers or who aren't out to set unimpeded lap times. Kart performance levels will be determined in the same way to an Expert Race based on the Automatic Speed Control. Due to the nature of indoor go-karting, this race type may require more overtaking and stoppages than an Expert Race.
If you would like to race as a family (i.e. someone from your group is under 16), you may only book into a race appropriate for the youngest person racing. Please note that adults (Ages 16+) will not exceed a speed of 50% of the kart's performance, regardless of capability and previous experience to ensure the safety of all drivers.
We highly recommend that you race in your appropriate age category to ensure the best experience and unimpeded racing.
RACE TIME & EXPERIENCE LENGTH
Please arrive at least 10 minutes prior to your race time to ensure you have completed your race registration. The race briefing & helmet fitting will begin at your scheduled race time with your race starting approximately 15 minutes later. Each race lasts for approximately 15 minutes.
Your total experience if you were to book 1 race should last 35-40 minutes (including arrival and departure). However, this can vary.
Hyper Karting has taken numerous actions to ensure the safety of both staff and customers in light of the recent surge in COVID-19 cases, as outlined below:
Staff & customers are encouraged to wear face masks in the venue at all times, including underneath their helmet.
Karts are sanitised after every use, including steering wheel, seat & any surfaces that previous customers may have touched. Each kart also has a minimum of 15 minutes between uses (although this is usually longer).
Helmets are sanitised, sprayed & wiped down after every use. Used helmets are kept on a separate rack for a minimum of 1-2 hours whilst they air out from previous use. We recommend all customers who have their own full-face helmet to use this instead of the ones available at Hyper Karting. Hairnets are also required to be worn at all times.
Hand Sanitiser is provided throughout the venue.
OUTDOOR BUSINESS FOR COVID CLASSIFICATION
Hyper Karting is an outdoor venue, located on Level 5 of an open-air car park. There is an extremely high level of airflow/ventilation in the venue and a significantly reduced risk of transmission compared to indoor venues.
The track is gripped up with our special “Grip Drip” formula at 7:30am & 9:00pm every day. When this was first introduced it reduced the track record by 5 seconds! These sessions are the best way for you to get bragging rights over your mates!
VARIABLE PRICING ON WEBSITE
Our prices vary depending on the day of the week/time of day and range from $19 to $59 per person, per race. The price mirrors our busy/quiet periods (ie. busy periods are more expensive and vice versa for quiet periods). For our most affordable races, look to come in the early morning, late in the evening, or days earlier in the week!
Once you select a race time, the price is displayed at the top of the page. The system auto-selects the first race of the day (TIME NOT YET SELECTED). To see the price of the individual time slot that you are after, please select the time and see the varied price at the top of the page.
DINE & DISCOVER VOUCHERS
We are proud to be accepting Discover vouchers in venue. Unfortunately, we are not able to redeem the vouchers at the time of an online booking. As we recommend booking online to secure your spot, please pay the full amount online – once you are in venue, advise staff that you have a Discover voucher to use and we will refund the appropriate amount back to the credit card that was used.
All participants must register for their race using the following link prior to arriving at Hyper Karting:
Drivers must not be a danger to themselves or others
All drivers must wear a full-face helmet which meets Australian or European motorbike helmet standards and a hairnet
The person making this booking agrees to all the Terms and Conditions outlined on behalf of themselves and all other participants for which they are booking.
We have no tolerance for dangerous driving and all participants must ensure that they are not a risk to themselves, other participants, staff, or our equipment. Drivers who are making contact with the barriers, other karts or are otherwise driving dangerously (at the complete discretion of staff) may not be able to race or may be removed from the race. If a participant is removed from a race, they will not be entitled to a refund, reschedule, credit or exchange for that race or for future races they may have also booked in for.
Whilst the individual speed of karts is set by the Automatic Speed Control, Ages 12-15 & Ages Under 12 races will be set at an initial speed that is suitable for the skill level of all individuals on the track. From this starting point, individual racers will be sped up according to their ability and confidence. The top speed of all ages will depend on your own ability, and could be as high as 50km/hr. Regardless of age, kart speeds are adjusted to match the ability of ALL drivers on the track.
MULTIPLE RACES & BACK-TO-BACK RACES
For those looking to book multiple races, we recommend leaving a gap between your races instead of booking them back-to-back to ensure that you can have a rest between races. If you book back-to-back races we may require you to remain seated in your kart between races.
Hyper Karting reserves its right that all bookings are strictly non-refundable and cannot be rescheduled or credited regardless of the reason for non-attendance. Any booking made by you or your group may prevent someone else from doing so, and as such we are not able to recoup the funds for that particular race. If sufficient cancellation notice is provided to email@example.com, we may be able to resell your tickets to another group, in which case a gift card will be issued to the total amount of seats sold (e.g. If 3 of 5 seats returned are sold, you will receive a gift card to the value of 3 seats). If you have special circumstances and would like to modify an incorrect booking more than 48 hours in advance get in touch via email and we may be able to assist.
This refund policy also applies to (among other things):
Racers below 140cm as determined by staff
Racers above 130kgs
Racers who are not the correct age for their race category
Be the correct ability for the race type that has been booked
Racers who refuse to follow our COVID-Safety protocols
Racers with a non-zero blood alcohol content (BAC) level or who are suspected by staff to be under the influence of drugs
Racers who staff deem to be a hazard to themselves or others
Racers who are involved in a race where there has been an accident which has caused themselves or others injury, or has meant that their time on track or at full speed was reduced. This applies regardless of who is at fault
Any misconduct or harassment to staff members deemed unacceptable at the discretion of Hyper Karting
Booking into a race that does not match your skill level (Standard v. Expert)
Although we endeavour to ensure your time at Hyper Karting is as enjoyable as possible, there may be periods where the technology system used is malfunctioning (i.e. kart's steering wheel display screens and/or lap times), or where our team are running late for a variety of reasons. No form of compensation or refund will be provided to customers who are inconvenienced or incur costs due to any delays, including but not limited to the cost of parking. The time selected for your booking represents the time that you should arrive.
COVID Refund Policy:
The person booking assumes the risk that they may not be able to make their race due to any reason, including COVID reasons.
Bookings cannot be refunded, re-scheduled or credited unless proceeding with the booking would put you and your group DIRECTLY in breach of NSW Government Health advice, in which case refunds to gift cards will be made at the discretion of staff after investigation and consideration of the circumstances. The entirety of a group’s booking will also not be refunded if one or more members of the group are unable to make the booking for ‘COVID reasons’.
Reasons for non-attendance that existed PRIOR to a booking being made or have existed for a significant amount of time before a request for cancellation is made will not be considered when determining whether a store credit is appropriate. Such reasons include (but are not limited to):
Significantly increased COVID case numbers (either in Sydney or elsewhere);
Government imposed restrictions or recommendations; and
Restrictions on participants such as the need to self-isolate as a result of being a close contact, a casual contact, being symptomatic of COVID or awaiting test results
As such we encourage purchasers to reach out to us as soon as possible when circumstances arise that may prevent them from participating.
DAMAGE TO KARTS, EQUIPMENT AND PREMISES
Visitors to Hyper Karting will be required to pay reasonable amounts for any damage that they cause to karts, equipment, barriers, or the premises. This includes a $100 cleaning fee if a participant is sick and vomits into a helmet.
Hyper Karting reserves the right to cancel and fully refund customers at Hyper Karting's discretion. Reasons for refunding could include changing Government health advice as to the way Hyper Karting is allowed to operate.
PHONE NUMBER & BOOKINGS VIA EMAIL
Hyper Karting is unfortunately unable to accept phone calls or make bookings on behalf of customers over emails as we require payment in full prior to reserving your race. However, we remain at your disposal to answer questions over email (firstname.lastname@example.org). We endeavour to respond within 6-12 hours.
TERMS AND CONDITIONS OF PURCHASE
KARTING IS AN INHERENTLY DANGEROUS ACTIVITY WHICH MAY CAUSE SERIOUS INJURY OR DEATH. PARTICIPATE AT YOUR OWN RISK.
By making this booking, you agree to the following terms and conditions of purchase, irrespective of what may have been required of you on previous visits to Hyper Karting. If you find our booking platform to be confusing, please reach out to us for clarification before booking. Please ensure that all booking details are correct when finalising your purchase to ensure no mistakes have been made.