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Friday, 22nd October 2021 | 15 Minute Race


Age Requirement | Photo ID Required
Are ALL Participants Eligible for ‘Outdoor Gatherings’ in Groups of Up To 50? (Per NSW Government Restrictions - See Below***)
Arrival Time

1 seat left

*** Are ALL Participants Eligible for ‘Outdoor Gatherings’ in Groups of Up To 50? (Per NSW Government Restrictions) ***

Please refer to the NSW Government website for further guidance:

Please note, all those under the age of 16 are eligible to select 'Yes' for this question, in line with NSW Government Requirements. 

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Single Household Exemptions / Family Groups:

Single Household

If your group is NOT eligible for 'Outdoor Gatherings' in groups of up to 50 per NSW Government Restrictions), your group can still all race together IF you are ALL from the same household (proof required). 

If you would like to attend with a SINGLE HOUSEHOLD of more than 2 people, please book both (x2) seats in a 'NO' race and proceed with payment for just 2 people. On the day, you will be able to pay via card for additional seats to a maximum of 6 people in the race. 

You CANNOT add additional people to 'YES' races on the day. Please ensure you do NOT book a 'YES' race if you want to add people to it on the day, even if there are 2 seats available in it.  

Family Groups

If you would like to race as a family (i.e. someone from your group is under 16):
- Select AGES 16+
- Select 'NO'
- Select a race time where there are 2 seats available
- Book BOTH (2x) seats in race

PLEASE NOTE: If both (x2) seats are NOT available to be booked, you CANNOT book this time because there is someone else who has booked in for this session already.

Booking both (x2) seats in the 'AGES 16+' race will give you exclusive use of the track allowing us to better accommodate your specific age range. However, please note that the speed of the karts will be based upon the slowest driver!

You can buy additional seats on the day provided that ALL participants are from the same household.

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Exclusive Use of Track

All races when selecting 'YES' have a capacity of 6 people & when selecting 'NO' have a capacity of 2 people (unless increased from 2 by the Single Household exemption).

As such, you will not have exclusive use of the track unless you book out ALL seats for a particular race.

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What's Changed Recently?

  • 15-minute races
  • Application of a 'Grip Drip' Formula for additional grip on our track - reduces lap times on average by 10%.
  • 6 people max per race, unless not exempt from NSW Government requirements
  • We ask that all customers bring their own full-face helmets (helmets can be provided if needed).
  • Additional sanitising of karts, helmets, and the venue
  • We ask all guests to park on Level 5 & not carpool (unless from the same household)
  • Social distancing and QR code check-in enforced

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TERMS AND CONDITIONS OF PURCHASE

KARTING IS AN INHERENTLY DANGEROUS ACTIVITY WHICH MAY CAUSE SERIOUS INJURY OR DEATH. PARTICIPATE AT YOUR OWN RISK.

By making this booking, you agree to the following terms and conditions of purchase, irrespective of what may have been required of you on previous visits to Hyper Karting. If you find our booking platform to be confusing, please reach out to us for clarification before booking. Please ensure that all booking details are correct when finalising your purchase to ensure no mistakes have been made.

Contents

  1. VERY IMPORTANT
  2. EXTRA GRIP
  3. How We Work
  4. COVID
  5. Variable Pricing
  6. Automatic Discount
  7. Dine & Discover Vouchers
  8. Race Registration
  9. Race Requirements
  10. Prior Experiences
  11. Dangerous Driving
  12. Race Length
  13. Speed Control
  14. Automatic Speed Control
  15. Driving Tips
  16. Overtaking
  17. Looking to book multiple races?
  18. Age Change
  19. Refund Policy
  20. Damage to Karts, Equipment and Premises
  21. Cancellation Policy
  22. Terms and Conditions of Your Company
  23. Discount Codes
  24. Phone Number & Bookings Over Email

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  1. VERY IMPORTANT:

Arrive at the time mentioned on the booking - Your race will start 15-20 minutes after your scheduled booking time.

  1. EXTRA GRIP:

The track is gripped up with our special “Grip Drip” formula at 6:00am & 9:00pm every day. When this was first introduced it reduced the track record by 5 seconds! For many drivers it reduces lap times by around 10 seconds. These sessions are the best way for you to get bragging rights over your mates!

  1. How We Work:

Races are run every 15 minutes with a maximum of 6 people per race (unless one of the NSW Government restrictions apply to you). The ARRIVAL TIME for these races is above in the ‘Race Time’ area. Each race lasts approximately 15 minutes. 

Your total experience if you were to purchase 1 race should last 35-40 minutes (including arrival and departure). However, this can vary.

  1. COVID:

OUTDOOR BUSINESS FOR COVID CLASSIFICATION

Hyper Karting is an outdoor venue, located on Level 5 of an open-air car park. There is an extremely high level of airflow/ventilation in the venue and a significantly reduced risk of transmission compared to indoor venues.

 NOTE: Comments elsewhere about Hyper Karting being an indoor venue have been made as a marketing effort to avoid the confusion of participants thinking that we are not an all-weather venue. Our track layout also better resembles layouts of indoor go-kart tracks than outdoor go-kart tracks.

CUSTOMER REQUIREMENTS

Customers are required to adhere to the policies and procedures put in place by Hyper Karting - failure to do so will put both Hyper Karting staff & customers at risk, and you will be asked to leave the venue immediately. You must:

  • Check-in upon entry; and
  • Sanitise your hands upon entry
  1. Variable Pricing:

Prices for different race times may vary and are subject to change. The current price of a given timeslot will be shown on your screen after that timeslot is selected. For our most affordable races, look to come in the early morning, late in the evening, or days earlier in the week!

Please note that often the reduced rate timeslots for a given day (as listed on the date selection screen) can be fully booked out by other customers. If this occurs, then there will not be any selectable timeslots within that day which show the race as being at that listed reduced rate as they will instead be shown as 'Sold Out'.

  1. Automatic Discount:

Automatic discounts only apply when at the checkout the order amount is over the threshold amount required for the discount. Discounts will not be applied to separate orders if at the checkout each order is under the threshold amount, even if the sum of those separate orders is over the threshold amount. Hyper Karting will not issue refunds to reduce the amount paid for multiple orders to be equal to the amount that would have been paid had the orders been processed as one consolidated order. Automatic discounts are also available for online only purchases.

  1. Dine & Discover Vouchers:

We are proud to be accepting Discover vouchers in venue. Unfortunately, we are not able to redeem the vouchers at the time of an online booking. To use your discover vouchers and book online please redeem your vouchers on arrival at the venue and we will provide you with the appropriate partial refund on your online order.

  1. Race Registration:

All participants must register using the following link prior to arriving at Hyper Karting:

https://hyperkarting.com.au/registration

  1. Race Requirements:
  • Minimum Height - 140cm
  • Maximum Weight - 130kgs
  • Be the correct age for the race category that has been booked
  • Enclosed footwear is mandatory
  • No loose clothing is allowed on the track
  • Participants must not be under the influence of alcohol or drugs
  • Race Registration must be completed prior to your race briefing
  • Drivers must not be a danger to themselves or others
  • All drivers must wear a full-face helmet which meets Australian or European motorbike helmet standards and a hairnet
  • All drivers must abide by our COVID-Safe procedures, including Service NSW Check-In

The person making this booking agrees to all the Terms and Conditions outlined on behalf of themselves and all other participants for which they are booking.

  1. Prior Experiences:

As a new business Hyper Karting has been rapidly evolving, with an especially strong focus on driver safety. Changes have been made that may mean the next time you visit our track things are different to your prior experiences and as such we do not make any guarantees. Before booking we kindly ask that you read everything in this description as it is accurate and up to date. If you have any questions, please do not hesitate to reach out to our team via email.

  1. Dangerous Driving:

We have no tolerance for dangerous driving and all participants must ensure that they are not a risk to themselves, other participants, staff, or our equipment. Drivers who are making contact with the barriers, other karts or are otherwise driving dangerously (at the complete discretion of staff) may not be able to race or may be removed from the race. If a participant is removed from a race, they will not be entitled to a refund, reschedule, credit or exchange for that race or for future races they may have also booked in for.

  1. Race Length:

Races last approximately 15 minutes.

  1. Speed Control:

Races will be at a speed appropriate for the age & ability of all participants. The top speed of ages 16+ will depend on your own ability, and might not exceed 30km/hr. The top speed of ages 15 and under might not exceed 15km/hr. Regardless of age, kart speeds are adjusted to match the ability of ALL drivers on the track. For example, an adult may not go full speed if there are some slower drivers who would regularly require overtaking. Finally, all karts will drive at an extra slow speed on the first 1.5 laps for safety reasons.

  1. Automatic Speed Control:

After the first lap, our system may automatically increase your kart speed based on the sector time you set, and the extent to which you and others in your race are making contact with other karts and barriers. The faster the 'best sector time' you set, the faster your kart will be able to go. As such we cannot guarantee your kart will drive at the same speed as others in your race or at the same speed as times that you have raced with us previously. Unfortunately, our automatic speed control system means that your first half lap and last full lap are not included in the lap times.

Technical difficulties could mean that we need to revert to controlling your speed in the old and outdated way that other go kart tracks do, whereby we only have 2 racing speeds to choose from instead of 15. In such a scenario karts will still go very fast, just not as Hyper Fast as other times that you may have been to Hyper Karting. This is because these speeds need to be 'umbrella speeds' which cover a larger range of driver abilities. Fortunately, this scenario is very rare.

  1. Driving Tips:

To get the best possible lap time to entitle you to the fastest possible speed we recommend slowing before the lap starts to leave a gap between yourself and the karts in front so that you have an unimpeded lap (our start/finish line is located on the corner before the pit entry). Come just after the ‘Grip Drip’ is applied to shave a few seconds of your previous times! Unfortunately, we may not be able to speed you up if you are not able to set a good lap time because you were held up by other drivers or accidents elsewhere on the track.

  1. Overtaking:

For racers with experience, we recommend booking off-peak times such that you can have more space on our track. These off-peak times coincide with the gripping of the track.  Our track can be quite narrow in places and overtaking can be challenging. We ask slower racers to move aside to make overtaking easier. However, we cannot guarantee you will be unencumbered by other racers and do not provide refunds if you feel you were blocked.

Additionally, if you are the slower driver, we may reduce your speed intermittently throughout the race to allow others to overtake, particularly if you are not complying with 'ALLOW OVERTAKE' signs.

  1. Looking to book multiple races?

For those looking to book multiple races, we recommend leaving a gap between your races instead of booking them back-to-back to ensure that you can have a rest between races. If you book back-to-back races we may require you to remain seated in your kart between races.

  1. Age / Height:

Participants must be taller that 140cm. The previous age requirement of 13+ no longer applies for races. The minimum age restriction may be re-introduced at a later date but is not applicable for this given date. That being said participants are required to race in their age category. Participants are not able to race outside of their age category for safety reasons.

  1. Refund Policy:

Hyper Karting reserves its right that all bookings are strictly non-refundable and cannot be rescheduled or credited regardless of the reason for non-attendance. Any booking made by you or your group may prevent someone else from doing so, and as such we are not able to recoup the funds for that particular race. If sufficient cancellation notice is provided to pitcrew@hyperkarting.com.au, we may be able to resell your tickets to another group, in which case a gift card will be issued to the total amount of seats sold (e.g. If 3 of 5 seats returned are sold, you will receive a gift card to the value of 3 seats). Even if you purchase only 1 seat in a race and there are 9 spare seats, you have prevented a group that wanted a 10-seat race from booking that time. If you have special circumstances and would like to modify an incorrect booking more than 48 hours in advance get in touch via email and we may be able to assist.

This refund policy also applies to (among other things):

  • Racers below 140cm as determined by staff
  • Racers above 130kgs
  • Racers who are not the correct age for their race category
  • Racers who refuse to follow our strict COVID-Safety protocols
  • Racers with a non-zero blood alcohol content (BAC) level or who are suspected by staff to be under the influence of drugs
  • Racers who staff deem to be a hazard to themselves or others
  • Racers who are involved in a race where there has been an accident which has caused themselves or others injury, or has meant that their time on track or at full speed was reduced. This applies regardless of who is at fault
  • Any misconduct or harassment to staff members deemed unacceptable at the discretion of Hyper Karting

Please note that ‘special circumstances’ will not be sufficient for us to vary from our refunds policy because, by booking a given timeslot you are preventing someone else from doing so – someone who would not have a ‘special circumstance’ that Hyper Karting would need to accommodate. Note that this is true even where there are spaces remaining in the race because booking any number of spots prevents a larger group from booking into the race. As such, purchasers should consider the risk that arising ‘special circumstances’ may prevent them from attending their booking or using a gift card in the case of a cancellation. ‘Special circumstances’ include but are not limited to:

  • Cancellation of a bucks’ party or other special occasion;
  • Cancellation of a ‘going away’ celebration for a participant;
  • Travelling or moving interstate or overseas;
  • Having paid for a booking on behalf of others who refuse to reimburse; and
  • Intending to use Dine & Discover vouchers but subsequently being unable to

Although we endeavour to ensure your time at Hyper Karting is as enjoyable as possible, there may be periods where the technology system used is malfunctioning (i.e. kart's steering wheel display screens and/or lap times), or where our team are running late for a variety of reasons. No form of compensation or refund will be provided to customers who are inconvenienced or incur costs due to any delays, including but not limited to the cost of parking. The time selected for your booking represents the time that you should arrive (not earlier, not later).

Furthermore, while we endeavour to provide participants with karts that are 100% charged, this is not always possible.  In such an instance no refund will be given. 

COVID Refund Policy:

The person booking assumes the risk that they may not be able to make their race due to any reason, including COVID reasons.

Bookings cannot be refunded, re-scheduled or credited unless proceeding with the booking would put you and your group DIRECTLY in breach of NSW Government Health advice (‘COVID reasons’), in which case refunds to gift cards will be made at the discretion of staff after investigation and consideration of the circumstances. The entirety of a group’s booking will also not be refunded if one or more members of the group are unable to make the booking for ‘COVID reasons’.

Reasons for non-attendance that existed prior to a booking being made or have existed for a significant amount of time before a request for cancellation is made will not be considered when determining whether a store credit is appropriate. Such reasons include (but are not limited to):

  • Significantly increased COVID case numbers (either in Sydney or elsewhere);
  • Government imposed restrictions or recommendations; and
  • Restrictions on participants such as the need to self-isolate as a result of being a close contact, a casual contact, being symptomatic of COVID or awaiting test results

As such we encourage purchasers to reach out to us as soon as possible when circumstances arise that may prevent them from participating.

Please note that our policy of at most issuing credit notes is in line with guidance from the ACCC (ACCC report & included in it the below excerpt from page 5, paragraph 2):

“In general, whether consumers are entitled to a credit note or a refund for services cancelled due to government restrictions will therefore depend on the terms and conditions of their booking.”

  1. Damage to Karts, Equipment and Premises:

Visitors to Hyper Karting will be required to pay reasonable amounts for any damage that they cause to karts, equipment, barriers, or the premises. This includes a $100 cleaning fee if a participant is sick and vomits into a helmet.

  1. Cancellation Policy:

Hyper Karting reserves the right to cancel and fully refund customers at Hyper Karting's discretion. Reasons for refunding could include changing Government health advice as to the way Hyper Karting is allowed to operate.

  1. Terms and Conditions of Your Company:

Hyper Karting is not able to agree to the terms and conditions of other companies. We are however happy to discuss over emails what our business does to promote safety with you or your legal department.

  1. Discount Codes:

Discount codes (such as the 10% off codes received via email) are not automatically applied to orders. These must be entered at checkout to reduce the cost of the booking. Hyper Karting will not issue refunds to reduce the amount paid for bookings to be equal to the amount that would have been paid had the manual discount code been entered at checkout. Discount codes are also available for online only purchases.

  1. Phone Number & Bookings Over Email:

Hyper Karting is unfortunately unable to accept phone calls or make bookings on behalf of customers over emails as we require payment in full prior to reserving your race. However, we remain at your disposal to answer questions over email (pitcrew@hyperkarting.com.au). We endeavour to respond within 2 business days.