Bookings are essential to guarantee access to the Mini Track.
The karts used are very prone to malfunction, so your booking may need to be cancelled at late notice - we apologise for any inconvenience this may cause.
TERMS AND CONDITIONS OF PURCHASE
KARTING IS AN INHERENTLY DANGEROUS ACTIVITY WHICH MAY CAUSE SERIOUS INJURY OR DEATH. PARTICIPATE AT YOUR OWN RISK.
By making this booking, you agree to the following terms and conditions of purchase, irrespective of what may have been required of you on previous visits to Hyper Karting. If you find our booking platform to be confusing, please reach out to us for clarification before booking. Please ensure that all booking details are correct when finalising your purchase to ensure no mistakes have been made.
8 Minute Drive
Exclusive Use of the Track
Looking to book multiple races?
Parent NSW Vouchers & Discount Codes
Phone Number & Bookings Over Email
8 Minute Drive:
For drivers aged 3-7 years old who are not quite ready to take on the adult track, our 40m kids circuit offers a safe way to be a part of the fun.
Note that kids 8 and up are more than welcome to ride on the kids’ karts however they are targeted to ages 7 and under.
Our track currently has the capacity for 4 x 8 minute drives every 10 minutes.
Your total experience should last 20-30 minutes (including arrival and departure), however this can vary.
Exclusive Use of the Track:
Please note you will only have exclusive use of the track if you book out all 4 seats in an 8 minute session, otherwise it is open to another group to book!
Looking to book multiple races?
Those looking to drive for more than 8 minutes are welcome to do so by booking numerous time slots, similar to the main track. If the slot before or after your slot is booked out, you will not be able to extend your session.
Maximum Combined Weight (Adult & Child) - 150kgs
Enclosed footwear is mandatory
No loose clothing is allowed on the track
Participants must not be under the influence of alcohol or drugs
Our karts have a weight limit of 150kgs (combined adult and child) for safe use.
Hyper Karting reserves its right that bookings are strictly non-refundable regardless of the reason for non-attendance, unless ‘Booking Protection’ has been added in the checkout process. For bookings greater than or equal to 30 seats total, a minimum rescheduling notice of one (1) week is required, in which case a gift card will be issued to the total amount of your booking value. For bookings with less than 30 seats, a minimum rescheduling notice of 48 hours is required, in which case a gift card will be issued to the total amount of your booking value. Rescheduling notice must be provided to email@example.com or via phone on (02) 8311 4124.
No refund will be provided for issues arising from:
Racers below 140cm as determined by staff;
Racers above 130kgs;
Racers who are not the correct age for their race category;
Racers who are not the correct ability for the race type that has been booked (Standard v. Expert);
Racers with a non-zero blood alcohol content (BAC) level or who are suspected by staff to be under the influence of drugs;
Racers who staff deem to be a hazard to themselves or others;
Racers who are involved in a race where there has been an accident which has caused themselves or others injury, or has meant that their time on track or at full speed was reduced. This applies regardless of who is at fault;
Racers who instigate, or are involved in, any misconduct, harassment, or abusive behaviour towards staff members, as deemed unacceptable at the discretion of Hyper Karting Staff; and
Being late as a result of events in the Entertainment Quarter, Hordern Pavillion or SCG / SFS.
Although we endeavour to ensure your time at Hyper Karting is as enjoyable as possible, there may be periods where the technology system used is malfunctioning (e.g. kart's steering wheel display screens and/or lap times), or where our team are running late for a variety of reasons. No form of compensation or refund will be provided to customers who are inconvenienced or incur costs due to any delays, including but not limited to the cost of parking. The time selected for your booking represents the time that you should arrive.
If you have selected Hyper Karting ‘Booking Protection’ upon checkout and paid for it in your order, you may be eligible for a 100% refund if you cannot attend for one of the many reasons in ourBooking Protection Terms and Conditions.
If you would like to submit a refund request and initially paid for booking protection, please clickhereand you will be redirected to a refund application form. Please note proof is required for all refund requests, outlined in the T&C’s above.
Booking Protect is an optional extension to our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in the ‘Booking Protection Terms & Conditions’
COVID Refund Policy:
Bookings cannot be refunded unless proceeding with the booking would put you or other members of your group DIRECTLY in breach of NSW Government Health requirements, in which case, refunds to gift cards will be made at the discretion of staff after investigation and consideration of the circumstances. The entirety of a group’s booking will also not be refunded if one or more members of the group are unable to make the booking for ‘COVID reasons’.
Reasons for non-attendance that existed PRIOR to a booking being made or have existed for a significant amount of time before a request for cancellation is made will not be considered when determining whether a store credit is appropriate. Such reasons include (but are not limited to):
Significantly increased COVID case numbers (either in Sydney or elsewhere);
Government imposed restrictions or recommendations; and
Restrictions on participants such as the need to self-isolate as a result of being a close contact, a casual contact, being symptomatic of COVID or awaiting test results.
As such we encourage purchasers to reach out to us as soon as possible when circumstances arise that may prevent them from participating.
Hyper Karting reserves the right to cancel and fully refund customers at Hyper Karting's discretion. The karts used are very prone to malfunction, so your booking may need to be cancelled at late notice - we apologise for any inconvenience this may cause.
Parent NSW Vouchers & Discount Codes:
We are proud to be accepting Parent NSW vouchers in our venue. Unfortunately, we are not able to redeem these vouchers at the online booking stage. As we recommend booking online to secure your spot, please pay the full amount online and advise staff upon arrival that you have a voucher to use. We will then refund the appropriate amount back to the card / PayPal that was used to make the booking
Discount codes (such as the 10% off codes received via email) are not automatically applied to orders. These must be entered at checkout to reduce the cost of the booking. Hyper Karting will not issue refunds to reduce the amount paid for bookings to be equal to the amount that would have been paid had the manual discount code been entered at checkout. Discount codes are also available for online only purchases.
Phone Number & Bookings Over Email:
If you have any enquiries about Hyper Karting or need assistance in making a booking, please give our friendly staff a call on (02) 8311 4124 between 8am - 8pm seven days a week. We are able to make bookings for you over the phone however we cannot hold any spots without full payment. For any non-urgent enquiries and outside of phone hours, please send us an email to firstname.lastname@example.org. We endeavour to respond within 6-12 hours.
Liquid error: Could not find asset snippets/simply-insurance.liquid